I am just back from the airoport.
I bought some time ago a return ticket with Rayanair to Rome, going on the 4th August, and return on the 19th of August. Well, long story short I needed to change my going there ticket. I am no longer going with Ryanair to Rome, but to Athens, passing some time in Greece and coming back still with Ryanair on the 19th.
So I tried to move my first flight to another date. I know for sure I will go to Rome for Christmas, so moving it to the 21st of December seemed the best thing. You can’t actually do it online because the system would not accept a going ticket (21st of December) later than the return part of the ticket. I thought, fine, it sounds like something that really needs an operator.
And the operator just confirmed me the same thing. We can’t move a going part of a flight later. We can’t twist a flight around making what was the coming back the going, and adding a flight after while deleting the first.
Those things make me boil, it sounds like machines are in charge.
The crazy thing is that if I had bought the ticket as two separated flights I would have paid the same and had the possibility to change them. Crazy, eh! And ths limit is a total nonsense imposed by some wanker programmer, who imposes on other useless limitations.
So the first take away message is: when you buy a ticket alway buy each separate flight as a stand alone flight, and never buy two tickets as a return ticket. You never know when you might need to change the ticket.
As I was discussing the issue with my collegues, I was further told that when you buy a return ticket you still pay double taxes on each credit card transaction, so you are really paying the same. And then I was told other stories of how Ryanair handled everybody much worse. From mother who are required to submit the babies trolley as a “outsized” package. While in all other companies they can go with the trolley up to the plane and are then uploaded in a place where they can easily taken back. How then they have to walk with baby, handluggage and baby carseat to the plane (which in Dublin is about 1 km, sweet). And so on.
So generally the agreed wisdom from the office is:
never fly with Ryanair when you have a choise, and if you don’t have a choise wonder if your flight is really necessary.
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