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How to use social networks in emergencies.

In the article:
Tweeting the terror: How social media reacted to Mumbai
it is explained how twitter, blogs and social networks gave mixed results in during the Mumbai massacre.
I particular it is said:

As Twitter user “naomieve” wrote: “Mumbai is not a city under attack as much as it is a social media experiment in action.”

But then,

as is the case with such widespread dissemination of information, a vast number of the posts on Twitter amounted to unsubstantiated rumors and wild inaccuracies.

and finally:

As blogger Tim Mallon put it, “I started to see and (sic) ugly side to Twitter, far from being a crowd-sourced version of the news it was actually an incoherent, rumour-fueled mob operating in a mad echo chamber of tweets, re-tweets and re-re-tweets.

Well, this could easily be avoided if we agree to just write the source of the information.
Just write (yourname) if you have seen something yourself.
(cnn) if you are repeating news from cnn, and so on.

Something that permits to track the spread of info to recover the original source could possibly be done directly at the twitter server level.

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1 comment to How to use social networks in emergencies.

  • This is an email I sent to CNN:

    I am the Twitter user naomieve referred to in the article. I would like to provide some context around the tweet quoted by CNN.com. The tweet Stephanie Busari refers to was NOT supposed to promote the social media aspects over the realities of what was happening to Mumbai.

    I actually expanded further on this tweet to argue why I was disappointed that the focus of many tweets regarding Mumbai was to congratulate social media and Twitter for being faster on the uptake than traditional media.

    I go on to expand on this in a discussion with Twitter user gyokusai where I say “#mumbai is a media experiment while mumbai is the city under attack that Twitter half the time forgets is bleeding”. That is – the Mumbai experience on Twitter is half genuine citizen journalism in action, and half self-congratulatory social media participants just happy to see a lot of publicity for Twitter regardless of the actual situation on the ground.

    It is precisely that mix of content which was disturbing me at the time. Unfortunately that is also the reality of citizen journalism, the Twitter experience, social media – the whole online experience of no quality control or central control over the message to be delivered. I still believe Twitter is a crucial tool for circulating information, from, among and to the people who are in that moment and hoping for a happy ending. But I was and still am upset that users are more interested in what the Mumbai horror meant for Twitter, than what it meant for humanity. Unfortunately, for all the Twitter fanatics may like to argue, the two are NOT identical!

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